/* ============================================================
   CHATBOT — prueba visual (respuestas simuladas, sin API real)
   ============================================================ */
.chatbot-launcher {
  position: fixed;
  bottom: 26px;
  right: 92px;
  width: 56px;
  height: 56px;
  background: var(--navy);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 8px 24px rgba(19, 32, 58, 0.35);
  z-index: 1000;
  border: none;
  cursor: pointer;
  padding: 0;
  transition: transform 0.25s var(--ease), background 0.25s;
}
.chatbot-launcher:hover { transform: scale(1.08); background: var(--navy-deep); }
.chatbot-launcher svg { width: 25px; height: 25px; stroke: #fff; display: block; }
.chatbot-launcher .chatbot-ico-close { display: none; }
.chatbot-launcher.open .chatbot-ico-chat { display: none; }
.chatbot-launcher.open .chatbot-ico-close { display: block; }
.chatbot-badge {
  position: absolute;
  top: -3px;
  left: -3px;
  background: var(--ok);
  color: #fff;
  font-family: var(--sans);
  font-size: 8.5px;
  font-weight: 700;
  letter-spacing: 0.04em;
  padding: 2px 6px;
  border-radius: 20px;
  box-shadow: 0 2px 6px rgba(0, 0, 0, 0.15);
}

.chatbot-panel {
  position: fixed;
  bottom: 96px;
  right: 26px;
  width: 380px;
  max-width: calc(100vw - 36px);
  height: 560px;
  max-height: calc(100vh - 130px);
  background: var(--surface);
  border-radius: var(--r-lg);
  box-shadow: var(--shadow-lg);
  border: 1px solid var(--border-soft);
  z-index: 1000;
  display: flex;
  flex-direction: column;
  overflow: hidden;
  opacity: 0;
  transform: translateY(16px) scale(0.98);
  pointer-events: none;
  transition: opacity 0.3s var(--ease), transform 0.3s var(--ease);
}
.chatbot-panel.open { opacity: 1; transform: translateY(0) scale(1); pointer-events: auto; }

.chatbot-head { background: var(--navy); color: #fff; padding: 16px 18px; display: flex; align-items: center; gap: 12px; flex-shrink: 0; }
.chatbot-head-avatar { width: 36px; height: 36px; border-radius: 50%; background: rgba(255, 255, 255, 0.12); display: flex; align-items: center; justify-content: center; flex-shrink: 0; }
.chatbot-head-avatar svg { width: 19px; height: 19px; stroke: #fff; }
.chatbot-head-text { flex: 1; min-width: 0; }
.chatbot-head-text b { font-family: var(--sans); font-size: 13.5px; font-weight: 600; display: block; }
.chatbot-head-text span { font-family: var(--sans); font-size: 11px; color: rgba(255, 255, 255, 0.65); display: flex; align-items: center; gap: 5px; }
.chatbot-head-text span::before { content: ''; width: 6px; height: 6px; border-radius: 50%; background: #4ade80; display: inline-block; }
.chatbot-head-demo { font-family: var(--sans); font-size: 9px; font-weight: 700; letter-spacing: 0.05em; background: rgba(255, 255, 255, 0.15); color: #fff; padding: 3px 8px; border-radius: 20px; flex-shrink: 0; white-space: nowrap; }
.chatbot-close { background: none; border: none; cursor: pointer; padding: 4px; flex-shrink: 0; opacity: 0.75; transition: opacity 0.2s; }
.chatbot-close:hover { opacity: 1; }
.chatbot-close svg { width: 16px; height: 16px; stroke: #fff; }

.chatbot-body { flex: 1; overflow-y: auto; padding: 18px 16px; display: flex; flex-direction: column; gap: 10px; background: var(--paper); }
.chatbot-msg { max-width: 85%; font-family: var(--sans); font-size: 13px; line-height: 1.55; padding: 10px 14px; border-radius: 14px; }
.chatbot-msg.bot { align-self: flex-start; background: var(--surface); color: var(--text); border: 1px solid var(--border-soft); border-bottom-left-radius: 4px; }
.chatbot-msg.user { align-self: flex-end; background: var(--navy); color: #fff; border-bottom-right-radius: 4px; }
.chatbot-msg a { color: inherit; }

.chatbot-suggestions { display: flex; flex-wrap: wrap; gap: 7px; padding: 3px 16px 14px; flex-shrink: 0; background: var(--paper); }
.chatbot-chip { font-family: var(--sans); font-size: 11.5px; font-weight: 500; color: var(--navy); background: var(--surface); border: 1px solid var(--border); border-radius: 20px; padding: 7px 12px; cursor: pointer; transition: background 0.2s, border-color 0.2s; }
.chatbot-chip:hover { background: var(--band); border-color: var(--navy); }

.chatbot-typing { align-self: flex-start; display: flex; gap: 4px; padding: 12px 16px; background: var(--surface); border: 1px solid var(--border-soft); border-radius: 14px; border-bottom-left-radius: 4px; }
.chatbot-typing span { width: 6px; height: 6px; border-radius: 50%; background: var(--muted); animation: chatbotTyping 1.1s infinite ease-in-out; }
.chatbot-typing span:nth-child(2) { animation-delay: 0.15s; }
.chatbot-typing span:nth-child(3) { animation-delay: 0.3s; }
@keyframes chatbotTyping { 0%, 60%, 100% { transform: translateY(0); opacity: 0.4; } 30% { transform: translateY(-4px); opacity: 1; } }

.chatbot-form { display: flex; align-items: center; gap: 8px; padding: 12px; border-top: 1px solid var(--border-soft); background: var(--surface); flex-shrink: 0; }
.chatbot-form input { flex: 1; border: 1px solid var(--border); border-radius: var(--r-sm); padding: 10px 13px; font-family: var(--sans); font-size: 13px; color: var(--text); background: var(--paper); outline: none; transition: border-color 0.2s; }
.chatbot-form input:focus { border-color: var(--navy); }
.chatbot-form button { width: 36px; height: 36px; border-radius: 50%; background: var(--navy); border: none; display: flex; align-items: center; justify-content: center; cursor: pointer; flex-shrink: 0; transition: background 0.2s, transform 0.2s; }
.chatbot-form button:hover { background: var(--navy-deep); transform: scale(1.05); }
.chatbot-form button svg { width: 15px; height: 15px; stroke: #fff; }

@media (max-width: 640px) {
  .chatbot-panel { right: 18px; left: 18px; width: auto; bottom: 84px; height: min(560px, calc(100vh - 116px)); }
  .chatbot-launcher { right: 84px; bottom: 18px; width: 52px; height: 52px; }
}